Bussiness Proccess Management Scope

Terminology Meaning

  • business is individuals, interacting, together, to perform a set of activities to deliver value to customers and a return on investment to the stakeholders (exchanging)

  • business can be anything, business its not about selling.

  • a process is a set of activities or behaviors performed by humans or machines to achieve one or more goal

  • business process management is a discipline approach to identify, design, execute, document, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization’s strategic goals

 

BPM SCOPE

  • BPM is both a management discipline and a set of technologies that supports managing bby process

  • A convergence of technologies for workflow, enterprise application integration(EAI), document and content management, performance management and analytics among other have been brought to bear with a focus on supporting process based management.

 

Business Process Management Areas

  • Business Process Management

    • Process modeling

    • Process analysis

    • Process Design

    • Process Performance management

    • Process Transformation

 

Knowledge Areas

  • BPM knowledge area focuses on the core concepts of BPM, such as key definitions, end-to-end process.

  • Process Modeling includes a critical set of skills and processes which enable people to understand, communicate, measure, and manage the primary components of business processes.

  • Process analysis involves an understanding of business processes, including the efficiency and effectiveness of business processes.

  • Process design involves creating the specifications for business processes within the context of business goal and process performance objectives

  • Process performance measurement is the formal planned monitoring of process execution and the tracking of results to determine the effectiveness and efficiency of the process

  • BPM is technology enabled and supported management discipline

  • Process transformation addresses process change. Process changes are discussed in the context of a business process lifecycle.

  • Enterprise process management is driven by the need to maximize the results of business processes consistent with well-defined business strategies and functional goals based on these strategies

 

BPM

  • First and foremost, BPM is a management discipline and process for managing an organization’s business processes.

  • Enabling technology is meaningless without the management disciplines and processes for exploiting the technology; the tools for managing an organization’s business processes.

  • BPM involves managing the end-to-end work organizations perform to create value for their customers. The performance of this work is essentially how organizations fulfill their mission.

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